Employee Assistance Program

Purpose of the program

Our Employee Assistance Program counselors provide help and guidance with child and family issues, marital difficulties, emotional stress, job-related stress, drug and/or alcohol problems, or any combination of these. Whether you need help with a small or large problem, Pacific Employee Assistance offers confidential, professional help. Referrals are also available if you need assistance with financial or legal matters.

Your acceptance of a referral for EAP services is voluntary. Job security and promotion opportunities depend solely on your job performance and will not be affected by participation in the EAP. If personal problems interfere with your job performance, then it makes good sense to seek professional help.

The discussions between you and the EAP counselor are strictly confidential. Neither your company nor co-workers will know of your request for help if you or your dependents use EAP services on your own. If a supervisor refers you to the EAP, he or she can only be told of your decision to use the program if you sign a written release of information. This may be necessary if a leave of absence is needed in order to resolve a problem.

Your company usually pays for up to three counseling visits per contract year for employees and their dependents. For help beyond the EAP, such as inpatient treatment, you may have coverage through your medical insurance. You must go through your employee assistance program to get authorization for treatment. Costs not covered by insurance are your responsibility. The EAP counselor can provide assistance in locating community services that have fees based on your ability to pay.

For more information, please call Pacific Employee Assistance at 253-697-8350 or toll free at 1-877-223-7428.